Case Study – Megan Muldoon

Megan Muldoon successfully completed her SVQ level 3 with the help of her Kaizen assessor in 2022.

We spoke to Megan to find out what she thought of her experience with Kaizen Training and how her SVQ has helped her professional development.

What has your experience of carrying out the SVQ been like?

Overall a positive experience and I’m looking forward to progressing in my career now it’s complete.

How did your assessor communicate with you and support you?

My assessor(s) always communicated very well with me via email and zoom meetings and emphasised that they were always just a message away if I needed assistance.

What has been the biggest challenge of carrying out your SVQ?

Changing my job in the middle of my SVQ was probably my biggest challenge as had to ensure I was able to continue it with my new employer. However, it all worked out perfectly fine.

What would you describe as being the main benefit of carrying out an SVQ?

It gives me the opportunity to progress professionally and gain a lot more information and knowledge on my chosen career path.

Is there anything we could have done better/improved on?

My assessor changed a couple of times, however, this was something out of Kaizen’s control and they always communicated with me and ensured the transition was smooth.

Thank you Megan. We wish you the best of luck in your career!

“… a great experience to learn and hopefully allow myself to further progress in my career. My assessor has been outstanding, always on hand when I needed her and a massive support throughout. Can’t thank her and Kaizen enough for their communication and support along the way.”

Megan Muldoon, SRS Care Solutions